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Your companion to creating or updating your online marketing strategy

How will this guide help me and my business?

Discover how our digital marketing strategy guide will help you to succeed quickly and more easily — so whatever industry sector you work in, you’ll know how to prioritize to define your initiatives for success. It’s packed with practical, actionable, step-by-step guidance so you can join thousands of others and create a marketing strategy that works.

When we say it works, we don’t just mean you might get a lift here and there. By using the comprehensive, easy-to-follow strategies in this guide, you really will take your results to the next level.

Don’t just take our word for it. Global brands like Accenture, Canon, GSK and HSBC — and thousands of digital marketers and business owners — are using our strategic frameworks to optimise their digital marketing. Many of our members working for smaller businesses have grown their businesses by over 50%—these are proven strategies that you can download and start applying to your business today.

Who is this guide for?

This download is for anyone involved with shaping future digital marketing direction for their business or their clients, including:

  • Company owners and marketing directors
  • CMOs, marketing managers and digital marketing managers
  • Marketing consultants or agency account managers

If you work for a smaller business or startup and want to focus on digital marketing channels and tactics, we recommend our 7 steps guide to digital marketing for small business and startups which explains practical success factors for 25 key digital marketing tactics across our RACE Planning framework.

How is the 7 steps to success strategy guide structured?

Inside, you’ll discover:

  • RACE, the world’s best digital marketing planning framework, with a step-by-step guide to rapidly create an integrated digital strategy—your roadmap to success.
  • The power of targeting—how to focus your marketing on exactly the right audience, so you’ll boost your conversion rates.
  • How to get your value proposition right, so your prospects buy into your brand.
  • Why you should always build your marketing around the right vision, objectives and KPIs (plus, we’ll show you how to forecast and create digital dashboards).

And a whole lot more!

The 7 Steps of this guide explain and give examples of how to define your digital opportunity, set your strategy and take action to implement your plan.

  • Introduction: Convincing others your need to invest more in digital marketing.
  • 1. How to structure your plan: Using the SOSTAC® and RACE planning frameworks.
  • 2. Review situation and performance: Identify priorities to improve by reviewing your current capabilities and results compared to competitors.
  • 3. Define your opportunity: Forecast your goals for leads and sales, set SMART objectives and define digital dashboards to check you are on track.
  • 4. Targeting: Create more customer-centred communications by defining your audience personas and selecting the best techniques and martech to reach them online.
  • 5. Proposition: Improve your lifecycle communications for a more persuasive, compelling brand and define your online value proposition (OVP) and marketing tech.
  • 6. Digital customer acquisition plan: Select your priorities and set the budget for investment in paid, owned and earned media to increase online leads and sales.
  • 7. Digital customer retention plan: Improving customer communications via on-boarding, email marketing and social media.

Latest updates

  • New table to summarize the key deliverables and activities for implementing your strategy across RACE
  • Updated strategy examples

Resource Details

About the author

Dr Dave Chaffey

Dave is co-founder and content director of Smart Insights. He is editor of the 100+ templates, ebooks and courses in our digital marketing resource library created by our team of 25+ digital marketing experts. Our resources used by our members in more than 100 countries to Plan, Manage and Optimize their digital marketing.

For my full profile, or to connect on LinkedIn or other social networks, see the About Dave Chaffey profile page on Smart Insights. Dave is author of 5 bestselling books on digital marketing including Digital Marketing Excellence and Digital Marketing: Strategy, Implementation and Practice. In 2004 he was recognised by the Chartered Institute of Marketing as one of 50 marketing ‘gurus’ worldwide who have helped shape the future of marketing.

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